Venttly Child Safety Standards
Venttly prohibits child sexual abuse and exploitation (CSAE) and child sexual abuse material (CSAM). These standards apply to every account and all content and interactions on Venttly, including profiles, posts, stories, Whispers, Tribes and private messages. For these standards, a child is anyone under 18.
1. Prohibited content and conduct
We do not allow anyone to use Venttly to:
- Create, upload, request, possess through the service, sell or distribute CSAM, or share links that facilitate access to it. This includes synthetic or AI-generated sexual depictions of children.
- Groom a child, solicit sexual contact or sexual images from a child, or arrange sexual exploitation or trafficking.
- Sexualise children, encourage their sexual abuse, or threaten, blackmail or coerce them using intimate content (sextortion).
- Facilitate these activities, recruit others to participate, or evade safety restrictions or account enforcement.
These prohibitions apply regardless of claimed consent, humour, artistic intent or use of a pseudonym. Attempts to move a child off-platform for exploitation also violate these standards.
2. Report a child-safety concern
In the app, open the options menu for a post or chat and choose Report. Select Sexual content, or Something else for another child-safety concern, and submit the report. You can also block a user through the available user or chat controls to limit further contact.
Anyone, including a parent or guardian or someone without a Venttly account, can email support@venttly.com with the subject “Child safety concern”. Include the relevant username, content or chat identifier or link, approximate time, and a brief, non-graphic description where available.
Do not download, copy, screenshot, forward or attach suspected CSAM to a report or email. Do not send passwords or verification codes. Share only the information needed to locate the concern and protect the child.
If a child is in immediate danger, contact local emergency services or the appropriate child-protection authority. Venttly is not an emergency service and does not monitor communications in real time.
3. Our response and enforcement
We review reports and prioritise child-safety concerns, escalating them to our designated contact. When we become aware of CSAM on Venttly, we remove it from user access. We restrict or remove other violating content and may suspend or permanently terminate offending accounts, including accounts used to evade enforcement.
Relevant evidence is handled with restricted access and preserved only as necessary for lawful reporting, investigation and retention obligations. We handle reports sensitively and do not disclose the reporter’s identity to the reported user. Information may be shared with competent authorities where legally required or permitted.
Reporting, blocking and moderation are safeguards, not a guarantee that all harmful activity will be detected before it is seen. If you believe an enforcement decision was mistaken, contact support with the account or report reference, without resending prohibited material.
4. Reporting to authorities
CODAFRIQA LTD complies with applicable child-safety laws. Our designated contact coordinates the reporting of confirmed CSAM to the appropriate regional or national authority, including the National Center for Missing & Exploited Children (NCMEC) where applicable, within legally required timeframes. We cooperate with lawful requests from competent authorities and protect sensitive information throughout that process.
5. Age requirements
Venttly’s current minimum age is 16, as set out in our Terms of Service. Members aged 16 and 17 are subject to additional restrictions. Accounts identified as belonging to someone under 16 are restricted or closed in accordance with our Terms and Privacy Policy. The prohibition on sexual exploitation protects everyone under 18, including members who meet the service’s minimum age.
6. Child-safety contact
Public reports: support@venttly.com
Designated child-safety contact and escalation: CODAFRIQA LTD’s Data Protection Officer, at dpo@codafriqa.rw.
The designated contact coordinates child-safety escalations and enquiries about these standards, our prevention practices and reporting obligations.
Read our Privacy Policy for information about handling and retaining personal data. These standards supplement our Terms of Service. We may update them as the service or legal requirements change; the effective date above identifies the current version.