Delete your Venttly data.

How it works

1. Enter the email address on the account. We send that address a link.
2. Open the link. That is what tells us the request came from you — without it, anyone who knew your address could have your account erased.
3. We delete the account. This normally happens within a few days and always within 30 days.

What is deleted

Your profile, handle and avatar. Your vents, whispers, stories, comments and reactions. Your messages, friendships and tribe memberships. Your notification and push registrations. Your email address and login.

Your handle is released and your content does not come back. There is no undo once the account is erased.

What we keep, and why

A record that a deletion happened, and when — we need it to show that we honoured the request. Where a report was made about serious harm, the moderation record of it, which is kept because deleting it would let somebody erase the evidence against them by leaving. Neither record contains your posts or messages.

Anonymous counts that cannot be traced back to you — how many people used a feature in a week, for example — are not deleted, because there is nothing in them to delete.

Already have the app?

Settings → Account → Delete account is faster, and it gives you a month to change your mind before anything is erased. This page is the route for people who no longer have the app installed.

Still have a question?

Our Privacy Policy sets out what we hold and why, and the contact address for any question about it is in the Terms.